This post may be a kind of stirring shit about the shops selling electronic goods in downtown Yangon. Actually, I would like to share my feeling of disappointment that I faced on buying of one electronic goods from these shops.
You all will see all these types of washing machines in the market of downtown, Yangon. I also happened to get a chance to walk around the market and bought one semi-auto washing machine somewhere in last August. I walked around the two main streets of electronic good market in Yangon, Pansodan and Bo Aung Gyaw.
If you were a usual reader of this blog, you might know that I had been working for an electronic goods trading company in a few years back. Generally I know that what types of washing machines is good and what types is not. Again, I am one of the people who is selecting the most feasible and worthy items every time I buy all these electronic products.
I went in and ask a few shops that were selling these goods, and gone through the different types of marketing techniques. I felt not too bad for a few shops though they are a bit pushy to customer to buy their products, some were extremely bad. Customers have rights to ask you whatever questions they want because washing machine is not a kind of device we need to buy one, two units in a few months. It is an item we bought and can even last for using over decades if the item’s quality and user’s care is good.
Though I am not expert in electronic goods, I knew that these items were origin of China. I could say that these are from China origin depending upon the design and workmanship of these products. However most of the shop owners and sale persons were insisting saying that these things were not coming from China. And, I felt very surprise that the techniques they all putting up fake labels on these devices were like the genuine one. Some are labeled to be Hitachi, Samsung, and even National too.
We knew that there are a few products labeled Nibban and distributed all over the market are coming from China origin too, but it is quite OK to say that they are labeled their own brand and trying to promote in the market.
Today, majority of the equipments are producing in China mainland, for example, iPhone of Apple Inc too, designing and built by Apple only. Then mass production was done by Foxxconn of Taiwan. We knew that the word OEM is used up for all these types of manufacturer and it is OK for user to accept depending on quality of the equipments they all are selling.
Too much things I am talking around. OK. Let’s conclude. The main thing I am to trying to say to all of these shop owners and sales people that now world is changing into global village already. You cannot hide something which is not correct and you may not try to cheat your valued customers which are life blood of your business. Why don’t you want to promote without making fake labels which are not real and all these customers already know that you all are cheating. You may want to revert back my question by saying that the customers won’t buy if you are not sticking high impression brands. Again, this is a story of chicken and egg too.
In the first place, you all are selling the genuine goods, then as of some reasons of difficulties of importing the so called high end brands, you all are trying to play around with customers. You import the look-alike models of these high end branded goods, then easily changed labels and start selling these goods and ended up with high profits. It may be sweets for your business but it is like short term goodness only. You all will suffer in future and even destroying integrity of the electronics good trading market which you all are the major player of this market.
Today, windows to the world have opened widely and it is extremely easy to know for everybody that from which place your labeled-products coming in? It should be better to reconsider the way of marketing your products. Our customers’ point of view is very clear; we all are very happy to accept substantially good quality products with its genuine named product than fake labeled high end products.
Note: All the photos of the products were taken from website of Ningbo WEICHI Electrical Appliance Co., Ltd. I don't want to point finger any single shop from the market. Just want to voice out from the customers' point of view and sharing a piece of knowledge between layman customers like myself.
I had decided to buy the small washing machine with 6 Kg of washing capacity, the one exactly same with the uppermost photo. Believe it or not, it was labeled as ELBA at cost of 200 thousand Kyats (Approx: 200 USD).